Our Commitment to Privacy

CampHub Analytics ("we," "us," or "our") is committed to protecting the privacy and security of camp data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform and services.

Information We Collect

Camp Data

When you use CampHub, you provide us with camp operational data including:

Camper enrollment information (names, ages, demographics)
Program and session data
Staffing records and certifications
Attendance and participation records
Financial and pricing information
Marketing and registration data

Account Information

We collect information about users who access the platform, including names, email addresses, and role information (e.g., Director, Coordinator, Board Member).

How We Use Your Information

We use the information we collect to:

Provide analytics, reporting, and insights services
Create and maintain dashboards and reports
Support your team with data interpretation and strategic guidance
Improve our platform and services
Communicate with you about your account and services
Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of data in transit and at rest
Multi-tenant data isolation
Role-based access controls
Regular security audits and monitoring
Secure authentication mechanisms

Data Sharing and Disclosure

We do not sell your data. We may share information only in these circumstances:

With your consent: When you explicitly authorize us to share specific data
Service providers: With vendors who help us operate our platform (under strict confidentiality agreements)
Legal requirements: When required by law or to protect rights and safety
Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Historical data is maintained to support year-over-year analysis. You may request data deletion at any time, subject to legal retention requirements.

Your Rights

You have the right to:

Access your data
Correct inaccurate information
Request data deletion
Export your data
Opt-out of non-essential communications

Children's Privacy

While our platform processes information about camp participants (including minors), CampHub is designed for use by camp administrators and staff, not by children directly. We do not knowingly collect personal information directly from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform. Your continued use of CampHub after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@gocamphub.com

Mail: CampHub Analytics, Privacy Officer